Privacy Policy

The contents of this website, including all forms, content, and communications, are provided by Liberty Dispatch Services LLC (“Liberty Dispatch,” “we,” “us,” or “our”) for informational purposes only. By using this website or submitting information through it, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

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This Privacy Policy governs how we collect, use, protect, and store personal information submitted through our website: www.libertydispatch.net. It applies solely to information provided by users on this site and does not extend to third-party websites we may link to.

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Liberty Dispatch Services LLC does not sell, rent, trade, or disclose your personal information to third parties. We maintain strict privacy standards and are committed to safeguarding the data you provide. All user data is securely stored and accessed only by authorized personnel for business and operational purposes.

Please read this policy carefully. If you do not agree with the practices described, we kindly ask that you do not use our website.

1. What Information We Collect
We collect limited personal information that is voluntarily submitted through our sign-up or contact forms. This may include:

• Full name

• Email address

• Phone number

• Company name (if applicable)

• City and state

• Time zone

• Preferred contact method

• Equipment type and dispatch preferences

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After the initial form is submitted, our onboarding team will contact you within 24–48 hours to request additional required documents and data via secure communication. These may include:

• CDL number and driver’s license (copy)

• DOT and MC authority documents

• Employer Identification Number (EIN) or Social Security Number (SSN) for tax forms

• Completed W-9 form

• Certificate of Insurance (COI), listing Liberty Dispatch as certificate holder

• Dispatcher–Carrier Agreement

• Notice of Assignment (NOA) from factoring company (if applicable)

• Load preferences and lane coverage

• Driver availability schedule

• Factoring company contact details

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We do not collect these documents through the website—they are gathered securely through email or direct communication with a Liberty Dispatch representative.

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2. How We Use Your Information
The information you provide is used solely to:

• Initiate and manage the carrier onboarding process

• Pre-populate your Transportation Management System (TMS) dashboard

• Facilitate freight dispatching and compliance operations

• Provide ongoing communication and support

• Maintain broker requirements for booking loads

• Ensure proper documentation and billing procedures

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Your data will never be used for advertising, sold to third parties, or shared for marketing purposes.

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3. Data Security
We use industry-standard practices to keep your information secure, including encrypted storage, access controls, and internal safeguards. All documents and personal data are accessed only by authorized team members for dispatching and operational purposes.

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4. Sharing of Information
Liberty Dispatch Services LLC does not sell or trade your personal information under any circumstances.

We may only share essential documentation—such as your COI, MC authority, or W-9—with brokers or factoring companies strictly for the purpose of booking freight loads or facilitating carrier payments. These instances occur only with your knowledge and are standard industry practice.

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5. Your Rights
As a user of www.libertydispatch.net, you have the right to:

Request access to your stored information

Ask for updates or corrections to your personal data

Request deletion of your information from our systems

Withdraw consent for data use at any time

To exercise any of these rights, please contact us at:
info@libertydispatch.net

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6. Cookies and Site Tracking
This website may use non-invasive cookies for basic functionality, such as remembering session settings or improving user experience. We do not use cookies to collect personal data or to track user behavior for advertising.

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7. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our operations, regulations, or data handling practices. The most recent version will always be posted on this page. Continued use of the site constitutes your acceptance of any updates.

If you have questions or concerns regarding our Privacy Policy, please reach out to us at info@libertydispatch.net.