Payment Terms & Conditions

Invoice Payment

These Payment Terms and Conditions govern the payment obligations between Liberty Dispatch Services LLC (referred to as "We," "Us," or "Our") and the Carrier (referred to as "You" or "Your") for the freight dispatch services provided. By utilizing our services, you agree to these terms.

1. Invoicing and Payment Due Date

1.1. Invoicing: We will issue an invoice to you via email for our dispatch services, typically calculated as a percentage of the gross load revenue, as agreed upon in your Operating Agreement and confirmed by your Onboarding Welcome Email.

1.2. Payment Term: All invoices are due and payable within Net 3 Business Days from the invoice date. This means payment must be received by us no later than 3 business days after the date the invoice was issued.

1.3. Invoice Date: The invoice date is the date the invoice is generated and sent to your designated email address.

2. Accepted Payment Methods

We accept the following payment methods for your convenience:

Credit/Debit Card: We accept all major credit and debit cards, including Mastercard, Visa, and American Express (Amex).
PayPal: Payments can be made securely through PayPal, as an option on our online invoice payment system.
Other Methods: Any other payment methods, such as ACH or wire transfer, must be arranged and confirmed with us in advance.

3. Late Payment Policy and Fees

3.1. Grace Period: A grace period of 2 calendar days will be provided following the Net 3 Business Day due date. If payment is received within this grace period, no late fee will be applied.

3.2. Late Fee Application: If the full invoice amount is not received by the end of the 2-day grace period (i.e., on the 6th day after the invoice was issued, assuming the due date is day 3), the invoice will be considered past due, and a late fee will be applied.

3.3. Late Fee Structure: A late fee of 1.5% per week (or the maximum rate permitted by law, whichever is less) will be applied to the outstanding balance of the past-due invoice. This fee will be calculated and compounded weekly until the balance is paid in full.

3.4. Suspension of Service: If an invoice remains unpaid for more than 14 days from the original invoice date, we reserve the right to suspend all dispatch services until the outstanding balance, including all accrued late fees, is paid in full.

3.5. Collection Costs: You agree to reimburse us for any costs incurred in collecting past-due amounts, including but not limited to reasonable attorney's fees, court costs, and collection agency fees.

4. Disputes

4.1. Invoice Disputes: If you believe an invoice is incorrect, you must notify us in writing within 7 days of the invoice date, providing a detailed explanation of the dispute.

4.2. Undisputed Amounts: You must pay the undisputed portion of the invoice by the due date. Failure to dispute an invoice within the 7-day period will constitute acceptance of the invoice.

5. Changes to Terms

We reserve the right to update or modify these Payment Terms and Conditions at any time. The most current version will always be posted on our website, and the terms in effect at the time of invoicing will apply to that specific invoice.